Job Description

DESCRIPTION

Amazon Logistics is launching a centralized team to define and implement a scalable solution for last-mile routing and scheduling in the increasingly complex delivery network. Central Routing and Scheduling is a key strategic initiative with a vision to transform the way Delivery Stations operate. We are looking for creative leaders with a passion for scrappy innovation, a knack for problem solving, and the ability to thrive in ambiguity to create world-class customer experiences.


As a Scheduler, you will be responsible for executing routing and planning for up to 6 assigned stations and tens of thousands of packages. Through use of tools and coordination with the station, you will be accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network.

Responsibilities:
· Responsible for last-mile customer experience, last-mile cost, and delivery partner experience
· Use data-driven decision making to achieve daily operational excellence.
· Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes
· Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes.

BASIC QUALIFICATIONS

- High School Diploma or Equivalent
- Must have at least 1 year of experience working with computers and Microsoft Office (including outlook, Word, and Excel)
- Must be able to work 40 hours/week and overtime as required
- Must be able to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays
- Must be at least 18 years of age or older

Job Tags

Holiday work, Flexible hours, Shift work, Night shift,

Similar Jobs