Direct Hire Customer Success Specialist - $23-$24 Hour - Remote | WFH Job at Get It - Marketing, Raleigh, NC

a2dLZnFhbTVnaDNKVFhBYjVHckRLK3hZMnc9PQ==
  • Get It - Marketing
  • Raleigh, NC

Job Description

Position: Customer Success Specialist (Remote, Direct Hire)
Start Date: January 13, 2024
Schedule: 8-hour shift between 7 AM and 7 PM
Compensation: $23 - $24 per hour
Location: Remote (Must reside in NC, FL, or GA)

About the Role:

We are seeking a dedicated and customer-focused Customer Success Specialist to join our team. This is a remote, direct hire position where you will play a key role in supporting our business partners by providing exceptional service and resolving issues efficiently. If you have a passion for helping others and thrive in a fast-paced environment, we'd love to hear from you!

Key Responsibilities:

Manage inbound calls from partner businesses, focusing on providing quick and effective solutions to issues with a one-call resolution approach.
Accurately enter information into the CRM and ticketing system.
Deliver a high level of "white-glove" service on every call to ensure customer satisfaction.

What We're Looking For:

Education: High School Diploma or GED required; Associate's or Bachelor's Degree is highly preferred.
Experience: Previous experience in customer service, account management, or as a client specialist.

Skills:

Strong interpersonal skills with the ability to easily connect with customers and de-escalate any frustrations.
Excellent written and verbal communication.
A detail-oriented approach with the ability to maintain an organized workflow.

Other Requirements:

A clean, up-to-date resume, professionally formatted and free of errors.
A strong and stable work history that demonstrates reliability and consistency.

What We Offer:

A supportive, remote work environment with opportunities for career growth.
The chance to make a significant impact by providing exceptional customer service to our partners.
Competitive compensation and a direct hire opportunity.

We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Employment Type: Full-Time
Salary: $ 23.00 24.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Shift work,

Similar Jobs

SeekTeachers

School Librarian Job at SeekTeachers

Description Teach in China - SeekTeachersMy client is URGENTLY seeking an experienced Secondary School Librarian to join their team in August. The position will be based in their Beijing campus and offers a very competitive salary package!... 

Pain Busters

Massage therapist Job at Pain Busters

Treating medical conditions/ pain management with massage and body work for optimal results. Medical massage-deep tissue therapy-cupping therapy-hot/cold stone-reflexology-sports massage-aromatherapy-cranio sacral therapy-trigger point therapy-strengthening Employment... 

Old National Bank

Business Analyst II Job at Old National Bank

 ...values. We are currently seeking a Business Analyst for the Encompass Loan Origination System....  ...various issues and updates. Based upon level, the amount of time the analyst spends on various responsibilities differs. Entry level analysts are responsible for greater... 

Venatic, Inc

Entry Level Marketing Associate Job at Venatic, Inc

 ...taken our clients footprint to the next level. Are you ready to make a serious move...  ...develop someone into a dynamic and consistent Entry Level Marketing Associate....  ...years of experience in a sales setting Bachelors Degree in Business Administration, Management,... 

Molden & Associates

VIRTUAL ASSISTANT PAYMENT / PERSONAL ASSISTANT - US ONLY Job at Molden & Associates

 ...Creating ad hoc reports for consultants to support the implementation of business solutions -Corporate orders -VIRTUAL PAYMENTS AND PERSONAL ASSISTANT Completing of work assignments and priorities Complying with company policies, procedures, and standards of ethics...